We do not accept returns or exchanges due to the nature of our products.
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If you receive a damaged product, you have up to 48 hours after receiving the product to contact Radhi Skin. Once we acknowledge your concern, you will receive an email with return instructions. Note: If we approve a refund for any reason after product has been shipped, that refund will be given in the form of store credit or gift card only. Shipping fees are non-refundable.
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**Heat Warning** During the hot summer months please make sure to provide a safe area for your packages to be delivered by your mail carrier. It is best for these items not to be left in a hot mailbox or in the heat of the sun for long periods of time. If you think you will not be able to accept the package once it is delivered, it is recommended to make arrangements with your local post office to hold your items for pickup. Even when these measures are taken, please understand that your items may still become heated and soften up a bit or melt. Leave the item in a cool dry area to firm back up and they will be perfectly usable.**
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Note: We perform extensive tests to ensure that our body scrubs don’t break or leak during the shipping process.
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Disclaimer: Please perform a skin test prior to applying any of our products. Radhi Skin is not responsible for any reactions your skin may have to our products. Ingredients for all of our scrubs are listed on the website under “What We Use.” Our products are not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
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Radhi Skin reserves the right to discontinue any product at any time without notice. This also includes changing the formulation of our products to enhance their unique benefits.
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Radhi Skin uses original exclusive formulations, and our products are cruelty free, meaning no animal testing is performed.
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If you use our products in the shower, please exercise caution as products may cause your shower to become slippery. Radhi Skin is not responsible for any injury due to slippage from use of our products. All of our products are oil based and may contain colorants, we are not responsible for any damage done to belongings due to their exposure to products.
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Our products are not food, and should not be consumed. Please keep out of reach of children.
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Issues:
If there are any issues with your order, you may email us within 48 hours of receipt - Email: radhiskin@gmail.com
Note: Instagram & Facebook are not forms of email.
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